top of page

Privacy Policy

At Rowley Hill Club, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, who we may share it with, and your rights as a member or visitor. Whether you interact with us online, in person, or through our membership systems, we handle your information responsibly and in line with UK data protection laws.

 

Who We Are

 

Data Controller:

 

Rowley Hill Club (t/a The Rowley)

9-11 Rowley Hill

Lepton

Huddersfield

West Yorkshire

HD8 0JF

 

Email: hello@rowleyhillclub.co.uk

Phone: 01484 602557

 

What Data We Collect

 

  1. Members and Prospective Members

    1. Full Name

    2. Address

    3. Date of Birth

    4. Contact Information (email, phone)

    5. Membership History

    6. Payment Records

    7. Preferences (e.g. method of contact)

 

  1. Website Users

    1. IP Address and browser type

    2. Contact form submissions

    3. Cookie data

    4. Session recordings

    5. Link clicks

 

  1. Visitors & Event Attendees

    1. Name & Contact Details

    2. Photos or Videos

 

  1. CCTV

    1. We use CCTV on club premises for security and safety

 

How We Collect Data

 

  1. Membership applications

  2. Website forms and cookies

  3. In person interactions at the club

  4. Email, phone and postal communications

  5. CCTV footage within and around the premises

 

Why We Use Your Data

 

  1.  Contractual necessity – to manage your membership and provide agreed services

  2. Legitimate interests – to operate and improve the club, promote events, and keep in touch with members

  3. Legal obligation – to meet tax, licensing, and safety regulations

  4. Consent – for communications, newsletters, and publishing photographs

 

How We Use Your Data

 

  1. Administer memberships and renewals

  2.  Send updates, event invites, and club news

  3. Deliver club services, raffles, and offers

  4. Improve our website and communications

  5. Maintain safety through CCTV

  6. Process payments and maintain accurate financial records

 

Sharing Your Data

 

We do not sell your data. However, we share necessary data with trusted third-party service providers to help run The Rowley effectively:
 

  1. MemberMojo – manages membership applications and renewals

  2. Stripe – handles secure online payments

  3. WorldPay – processes in-person card payments

  4. RingATill – manages till systems and member card use

  5. Mailchimp – sends newsletters and club communication

  6.  Wix – hosts and supports our website
     

All providers only process your data under our instructions and in accordance with the UK General Data Protection Regulation (UK GDPR).

 

Data Retention

 

  1. Membership data: up to 6 years after the end of membership

  2. Financial data: 6 years (in line with HMRC rules)

  3. CCTV footage: typically up to 14 days, unless required for an incident

 

Your Rights

 

Under UK data protection law, you have the right to:

  1. Access the personal data we hold about you

  2. Request correction or deletion of your data

  3. Withdraw consent (where applicable)

  4. Object to certain types of processing

  5. Lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/your-data-matters/

 

Security

 

We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access. Access is limited to those who need it, and we regularly review our practices for ongoing compliance.

 

Contact Us

​

If you have any questions about this policy or how we handle your data, please contact:

Rowley Hill Club (t/a The Rowley)

9-11 Rowley Hill

Lepton

Huddersfield

West Yorkshire

HD8 0JF

 

Email: hello@rowleyhillclub.co.uk

Phone: 01484 602557

bottom of page